Legal
Privacy policy
This policy explains what Spencer's House Clearance does with the information you give us when you enquire about a house clearance.
Who we are
Spencer's House Clearance, 24 Steventon Rd, Drayton, Abingdon, OX14 4LE. You can reach us on 07908 629943 or spencerhathaway20@gmail.com.
What we collect
When you use our enquiry form we collect your name, phone number, email address, postcode, the service you are interested in and any details you write about the clearance. If you call or email us, we keep the contact details and information you give us in that conversation.
Why we use it
To reply to your enquiry, arrange a quote or visit, and carry out any clearance you ask us to do. We do not sell your details, and we do not send marketing you have not asked for.
How long we keep it
Enquiries that do not go ahead are kept only as long as they are useful for following up, then deleted. Where we carry out a clearance, records are kept for as long as we need them for insurance, tax and legal purposes.
Who else sees it
Only people who need it to do the job: Spencer and Cordelia, and where relevant a charity, waste site or recycling partner involved in disposing of items responsibly. Our website and email providers process data on our behalf as part of running those services.
Your rights
You can ask us what we hold about you, ask us to correct it, ask us to delete it where we no longer need it, and object to how we are using it. Contact us using the details above and we will deal with your request. If you are not satisfied, you can complain to the Information Commissioner's Office.
Cookies
This site uses only what is needed to serve the pages you request. If we add analytics or advertising cookies in future, this policy will be updated and consent requested first.
Changes
If this policy changes we will update this page. Please check back if you want to see the current version.